We strive to collaborate with our customers to enhance the performance of our software products
Access best-in-class customer support and our software experts that are available via email or by phone for guidance on technical issue resolution, upgrade release help, or software setup and training.
Software Downloads Emergency 24/7 Hotline: 281.921.6500
Product support
The engineers and developers that support our portfolio of software products are working to constantly improve the capabilities and performance of our products - adding capability and increasing performance.
Collaborating with our customers is key to ensure that our improvements and added capability will be put to use.
Our software experts are readily available to assist with issue resolution, upgrades and latest releases, training and general inquiries.
Annual upgrades
FRACPRO software features annual major upgrade releases. Service packs can be downloaded over the web, and users are automatically notified when they become available.
Contact customer support
If you need assistance regarding our software, call +1 281 921 6500 or submit your question online.
Software training
Industry-acknowledged experts from CARBO lead courses designed to provide both the background fundamentals of hydraulic fracturing and hands-on software training in the design and analysis of fracture and acid treatments. These three-day courses are scheduled for mid-week to allow you time for travel and office duties. The course is limited to 15 participants and each student will need a laptop computer.
CARBO Clips: How does FRACPRO compare to other fracture simulation software?
Watch Neill Northington discuss the benefits of FRACPRO compared to other data management systems.
Resources
- Product Specifications
Software Downloads
Download the latest versions of software. Learn More
Software FAQ & Support
Access software installation troubleshooting and frequently asked questions. Learn more about added capability and annual upgrades. Learn More
Software Training
Learn from industry-acknowledged experts from STRATAGEN during a course designed to provide both the background fundamentals of hydraulic fracturing and hands-on software training in the design and analysis of fracture treatments. With the comprehensive capabilities engineered into industry-leading FRACPRO and STIMPRO software, effective training is essential to get the most from your investment. Learn More
STRATAGEN BLOG
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