SOFTWARE SERVICES & SUPPORT

IMPROVE YOUR EXPERIENCE WITH OUR PORTFOLIO OF SOFTWARE PRODUCTS

We strive to collaborate with our customers to enhance the performance of our software products

Access best-in-class customer support and our software experts that are available via email or by phone for guidance on technical issue resolution, upgrade release help, or software setup and training.

Software Downloads    Emergency 24/7 Hotline: 281.921.6500

Product support

The engineers and developers that support our portfolio of software products are working to constantly improve the capabilities and performance of our products - adding capability and increasing performance. Collaborating with our customers is key to ensure that our improvements and added capability will be put to use. Our software experts are readily available to assist with issue resolution, upgrades and latest releases, training and general inquiries.

Annual upgrades

FRACPRO software features annual major upgrade releases. Service packs can be downloaded over the web, and users are automatically notified when they become available.

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Contact customer support

If you need assistance regarding our software, call +1 281 921 6500 or submit your question online.

Submit question

Software training

Industry-acknowledged experts from CARBO lead courses designed to provide both the background fundamentals of hydraulic fracturing and hands-on software training in the design and analysis of fracture and acid treatments. These three-day courses are scheduled for mid-week to allow you time for travel and office duties. The course is limited to 15 participants and each student will need a laptop computer.

CARBO Clips: How does FRACPRO compare to other fracture simulation software?

Watch Neill Northington discuss the benefits of FRACPRO compared to other data management systems.

Resources

Software Downloads
 

Download the latest versions of software. Learn More

Software Downloads

Software FAQ & Support
 

Access software installation troubleshooting and frequently asked questions. Learn more about added capability and annual upgrades. Learn More

Software FAQ & Support

Software Training
 

Learn from industry-acknowledged experts from STRATAGEN during a course designed to provide both the background fundamentals of hydraulic fracturing and hands-on software training in the design and analysis of fracture treatments. With the comprehensive capabilities engineered into industry-leading FRACPRO and STIMPRO software, effective training is essential to get the most from your investment. Learn More

Software Training

STRATAGEN BLOG
 

Get in touch

  • ico-phone+1 800 551 3247
  • ico-location5050 Westway Park Blvd #150, Houston, TX 77041, USA

SOFTWARE SERVICES & SUPPORT

IMPROVE YOUR EXPERIENCE WITH OUR PORTFOLIO OF SOFTWARE PRODUCTS