We are continuously adding features to the programs to increase the efficiency and accuracy of:

Designing fracture treatments and completion procedures

Monitoring and analyzing real-time data

​Performing post treatment analysis

The engineers and developers are working to constantly improve the capabilities and performance of our products.

Annual upgrades

Software features annual major upgrade releases. Service packs can be downloaded over the web, and users are automatically notified when they become available.

FAQ

Which web browser should I use for Fracpro.AI or Fracpro.OPS?

All of our online platforms are optimized for Google Chrome. Visit this link to download.

https://www.google.com/chrome/

What are the hardware requirements to run FRACPRO and STIMPRO?

System Requirements Fracpro or Stimpro require the following resources from your computer system:

Operating System:Windows NT or Windows 2000 (for Fracpro License Server), Windows XP, Windows Vista or Windows 7 (Administrator rights are required for installation)CPU:Dual Core Pentium or better

RAM: 2GB recommended

Hard Disk: Fracpro uses 330 MB for the program and associated files. Stimpro uses 89 MB

Video Card: 1280 x 1024 minimum

Connectivity: If you intend on doing Data Acquisition, then you will also need network or internet access for shared file or Ethernet access. Alternatively, if you plan on collecting serial data you will need a com port or USB to serial adapter

My Fracpro Classic/Connect license is expiring soon. What should I do next?

Contact us at support@fracpro.com. Make sure to include your license key number in your message. We will then begin the process of preparing a new license for you.

My USB key dongle no longer works. What should I do next?

Contact us at support@fracpro.com. Make sure to include your license key number in your message. We will then begin the process of preparing a new license for you.

I have additional questions. How do I request additional support?

Contact us at support@fracpro.com. Our staff will reply back shortly.

I am a university student/faculty member. I would like to inquire about an educational license.

Please respond to the form below and email it to support@fracpro.com
Your name:
Your university:
The class, project, thesis, and/or coursework you will be using Fracpro for:
The name of your professor or advisor in this coursework:
Your professor's contact information:
License duration to complete project:
Language support requested: English, Chinese, and/or Russian

Our company is interested in trying FRACPRO/STIMPRO in case it meets our needs.

Please respond to the form below ant email it to support@fracpro.com
Your name:
The name of your company:
Your role:
Contact phone number:
Language options: [Pick any desired] English, Chinese, and/or Russian.
Features of interest (Modeling and/or Data Streaming)

Where can I download the latest FRACPRO/STIMPRO release in English/Russian/Chinese?

Visit the following page: https://carboceramics.com/products/software-platforms-data-management/software-services-support/software-downloads

I am having trouble installing FRACPRO/STIMPRO with a STANDALONE license.

Please contact support@fracpro.com with your license number and your installation status. Instructions and assistance will be provided.

I am having trouble installing FRACPRO/STIMPRO with a SERVER/NETWORK license.

Please contact support@fracpro.com with your license number and your installation status. Instructions and assistance will be provided.

Contact customer support 

If you need assistance regarding our software, call +1 281 921 6500. email us at support@fracpro.com or submit your question online.